I have tested myself with some other apps too, and it works just fine. I do have AUTO BOOST toggled on, and the specific app or process that is not restored is “QuickLook”, here is a link to it in Microsoft Store: For example, the games in Steam or Epic store have to be started after we launch Steam and Epic launcher.Ĭould you tell us which app was not opened after you exited the game? We will test on our side and check whether it is a Razer Cortex issue. But there are still some special apps, their launch rely on another app. We tested both sceanrios on our side, apps such as Google Chrome and Teams can be restored after exiting the game. It unlocks your system’s full potential through a variety of performance-enhancing and optimization tools. It is compatible with Windows PCs, including version 10, 8, and 7. If you did not toggle on the Auto Boost feature, please click on the BOOST NOW button when you start your game and restore the items after you exit the game manually by clicking on the button RESTORE NOW. Razer Cortex is a free gaming and PC optimization tool that stands out among its competitors.
When you exit the game, Razer Cortex will restore these items automatically. Generally, when you turn on Auto Boost in GAME BOOSTER > BOOST, Razer Cortex will automatically cease the items you want to optimize when you launch a game. We are sorry again for the issue you encountered.Thank you for bringing this issue to our attention. Please check the details in the attached images below.
Please tap “Recommended” before you optimize your system by Cortex, or exclude categories with a red mark behind them if you have already selected “Select all”. Before we improve please allow me to provide you a tip to avoid this issue happening again. We are trying our best to optimize this feature. It is indeed our problem for not guiding our users to clean the right items they need to remove and exclude those which are not recommended before they proceed with the cleanup. We sincerely apologize to hear about your experience and to have caused you to think of this kind of impression about our product.Īt the same time, we are relieved to know that you have recovered most of the files. I will be your technical companion for today.Īs a Razer user myself, I understand how frustrating for you to face this kind of issue. My name is Michelle from Razer Cortex technical support team. Thanks for posting your concern on our support board.
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